IF I ARRIVE AT THE AIRPORT BY CAR WHERE CAN I PARK?
Malpensa Terminal 1:
• P1 LONG TERM: Designed to provide an effective service at the lowest price for those staying at least 2 days;
• P2 EXECUTIVE: It offers comfort and excellent service to their cars. Lifts make access to Terminal 1 direct;
• P3 EXPRESS: This is the outdoor parking lot in front of Terminal 1;
• P4 HOLIDAY: It is the perfect combination of comfort and cost;
• P6 SMART: 3,700 parking spaces directly accessible from the SS336.
Malpensa Terminal 2:
• P5 EASY: Easy to reach, it offers immediate access to Terminal 2 and accessibility to Terminal 1, via a free shuttle service running from 5 am to 11 pm.
• P1 TOP CLASS: Offers immediate access to the check-in area, through a corridor located on the 2nd floor;
• P2 EXECUTIVE: Reaching the check-in area is made comfortable by a tunnel, located on the 2nd floor;
• P3 SMART: 350 uncovered parking spaces a few minutes walk from the check-in area. P3 Smart can be purchased only online and allows you to park in Linate in the simplest and most convenient way.
Bergamo Orio al Serio:
• P2 Covered Sector A: 700 parking spaces near the departure area;
• P2 Sector B: 600 covered parking spaces 3 minutes from the terminal;
• P2 Uncovered Sector: 1,400 parking spaces uncovered 4 minutes from the departure area;
• P3 SMART Covered: 150 covered parking spaces at about 1 km from the terminal. Free shuttle service to and from the terminal;
• P3 SMART Uncovered: 4,700 uncovered parking spaces at about 1 km from the terminal. Free shuttle service to and from the airport.
WHAT SHOULD I DO TO ACCESS A PURCHASED ONLINE PARKING?
When you go to the airport, bring your e-ticket received after purchase bearing the alphanumeric PIN code of 6 digits. Once you arrived to the parking:
1) enter the PIN on the keyboard to input column (if you are in Malpensa, enter the PIN and type ENTER);
2) wait the issue of the ticket and bring it back into the parking lot;
3) keep it carefully because it must enter in column out when you leave the parking lot.
HOW CAN I GET THE P6 SMART PARKING AT MALPENSA?
To reach the parking lot, coming from the A8 motorway, take the direction to Terminal 2, there is a direct connection ramp. For those coming from the A4 motorway, take the exit to Terminal 2, follow the departures lane and at the roundabout take the third exit. Continue until the flyover, pass under it, and turn right onto via Facchinetti when you reach the stop.
HOW CAN I GET THE TERMINALS 1 OR 2 FROM THE P6 SMART PARKING AREA?
The Malpensa P6 Smart car park is connected to both Terminal 1 and 2 by the same shuttle. The route of the shuttle connecting to the terminals operates a shuttle service without intermediate stops: it starts from the lower part of the car park, proceeds to the upper part, then through the ordinary road reaches Terminal 1 (the stop is located below the Sheraton hotel, area unloading / loading) after reaching Terminal 1 it continues towards Termnal 2 where it stops in front of the arrivals, at which point the route continues with the return to parking P6.
The P6-Terminal 1 and 2 connection shuttle takes about 15 minutes for the first stop at T1 and another 15 minutes for T2, making a complete turn in about 30 minutes. There are no intermediate stops.
HOW CAN I GET TO THE P3 SMART PARKING AT BERGAMO ORIO AL SERIO?
At the Bergamo motorway exit, keep to the right and take the first exit towards the airport. Continue on the SS671 until the exit for the airport, at the bottom of the ramp keep right and follow to terminal. The P3 Smart is on the right.
CAN I ACCESS THE PARKING IN ADVANCE (COMPARED TO THE BOOKED TIME)?
You can access the purchased parking lot up to 60 minutes before the booked time.
CAN I ENTER LATER AND / OR GET OUT BEFORE RESERVED PERIOD?
You can access to the car park at any time after the booked time. You can exit the car park at any time before the booked time.
CAN I BOOK A PARKING SPACE AND ENTER USING MY TELEPASS?
Reservations are not required, therefore, you can go directly to the airport and access to the parking lot using the lanes Telepass. If you choose to buy the car online remember not to be access through the Telepass lanes in order to avoid a double charge.
WHAT HAPPENS IF I LEAVE THE PARKING SPACE BOOKED PURCHASED ONLINE LATER THAN EXPECTED?
At higher stop you will have to pay the difference to the automatic cash desk. The daily rate is calculated for periods of 24 hours; Therefore, you will need to pay extra only if it is for a longer duration than the 24-hour periods paid at the time of purchase. Example of booking: entrance day 08.16.2013 09.00 output day 08.18.2013 10.00. This reservation is valid until 09.00 am of 08.19.2013, therefore you pay the fee only if you exit the car park after 09.00 on the day 19.08.2013.
CONNECTIONS BETWEEN TERMINALS
To travel between the two terminals there is a free shuttle service with a frequency of about 20 minutes operating from 5.00am to 11.30pm.
From the first of June until the end of September, the service is operating from 4.00am to 01.10am.
Terminal 1: the shuttle bus stop is located in front of the Sheraton Hotel (last bus to P6 at 01.10 am - during summer).
P6: the shuttle bus stop is located near the parking's entrance.
I AM AT THE ENTRANCE TO THE CAR PARK AND THE PIN DOES GIVE ME ACCESS, WHAT CAN I DO?
Contact the operator of parking, by pressing the appropriate button on this column.
IF I USE MY TELEPASS TO ENTER THE CAR PARK WHEN I HAVE ALREADY PURCHASED A PARKING SPACE ON LINE, HOW CAN I ASK FOR CANCELLATION OF THE PAYMENT?
If the car is still in the car park, before leaving, went to manned with Telepass asking that the reset input. You'll have to prove to the cashier that you made a purchase on line showing the e-ticket.
WHERE ARE THE CASH DESKS LOCATED?
At Milan Malpensa 1, the "Parking Help Desk - payments and assistance" area is located inside the terminal, on the arrivals floor, near Gate 6.
At Milan Malpensa 2, the "Parking Help Desk - payments and assistance" area is located inside the terminal, in the arrivals area.
At Milano Linate, the parking checkout desk and the "Parking Help Desk - payment and assistance" area are located inside the terminal, on the arrivals floor near the car rental offices.
At Bergamo Orio al Serio, the parking checkout desk and the "Parking Help Desk" are located outside the terminal. It should be noted that there is no manned checkout desk at the remote car park P3 Smart.
ARE THERE ANY CAR PARK ACCESS LANES RESERVED FOR ONLINE PURCHASERS?
Yes, there are entry lanes dedicated to online customers; But remember not to use the Telepass access lanes reserved to avoid a penalty.
CAN CARS FUELLED BY LPG OR METHANE ACCESS YOUR CAR PARKS?
Yes, there is no limitation, in any parking both indoor and outdoor.
WHAT ARE THE OPENING HOURS OF THE PARKING?
The car parks are open 24 hours a day 365 days a year.
CAN I TAKE MY CAR KEYS WITH ME?
Of course, except for car transfer services or car valet.
DOES A PARKING SPACE FOR A SUV COST THE SAME AS THE ONE FOR A SMALLER CAR?
Yes, for vehicles up to 5.5 meters it is the same rate applies.
CAN I ACCESS YOU CAR PARKS WITH A CAMPER OR A VAN?
The maximum height allowed in our covered and uncovered parking is 2.10 meters. In Bergamo Orio al Serio parking uncovered allow up to 3.10 meters (2 meters for covered ones), For vehicles with height superior, you should contact us in advance to 02/232323.
WHAT KIND OF VEHICLE CAN ACCESS VIAMILANO PARKING FACILITIES?
The car parks of Milano Malpensa Terminal 1, Terminal 2 , Milano Linate and Bergamo Orio al Serio well as cars and on motorcycles, they can access the buses carrying up to 9 people; They can not access bus or truck. The fees charged are identical to those of the car (except in cases of parking card for motorcycle)
FOR FURTHER INFORMATION?
For more information call 02/232323.
ARE PARKINGS UNDER VIDEO SURVEILLANCE?
The car parks are monitored by video surveillance 24 hours a 24 just at the crossing points of entry and exit. The car parks are not guarded.
ARE THERE COVERED PARKING AT BERGAMO ORIO AL SERIO?
Yes, both the P2, located on the side of the terminal, and the P3 are constituted by a covered area.
HOW CAN I PAY?
Tickets can be purchased on ViaMilano Parking e-shop. For those unwilling to buy in advance, they can pay the amount of the parking to the manned Cash Desks. Credit Cards accepted are Visa, MasterCard, Visa Electron. They do not accept any prepaid cards, American Express, ATM and Bancoposta.
For further information please call (+39) 02 232323.
ARE THERE PARKING AGREEMENTS WITH TOUR OPERATORS?
Passengers traveling with charter flights are entitled to a special rate at our car parks. To accede to the Convention is necessary to present the guy in the chest sheet convened by its tour operators. In cases of failure to submit that document, the passenger will be charged as standard.
I AM A COMPANION, WHERE CAN I PARK MY CAR?
At Malpensa Terminal 1, within the P1 SOSTA BREVE (short stops), it is possible to park 10 minutes for free, up to a maximum of 3 times a day.
At Linate you can park to the P2 Executive.
At Bergamo, within the P1, it is possible to park 10 minutes for free, up to a maximum of 3 times a day.
HOW DO I GET THE P6 SMART PARKING OF MALPENSA?
To reach coming from the A8 motorway, take the signs for Terminal 2, there is a direct connection ramp. For those coming from the A4 motorway, always exit at Terminal 2, make a U-turn, and at the roundabout take the second exit, then immediately to the right, onto Via Facchinetti.
IF I PURCHASE A PARKING SPACE ON LINE, DO I HAVE AN ASSIGNED SPACE?
Your parking space is guaranteed if you buy online, but it is not assigned a predetermined space.
WHAT ADVANTAGES ARE THERE WHEN PURCHASING VIAMILANO PARKING FACILITIES ONLINE?
By purchasing online you will have the advantage of paying a discounted rate than standard and you will always have the place guaranteed.
WHAT ARE THE METHODS OF PAYMENT AVAILABLE WITHOUT BOOKING?
If you buy online, you will have the advantage of paying a discounted rate compared to the standard rate, you can still access the parking lots and pay on your return via ATM Pay, Contactless or cash.
Contactless payments: If you have a card belonging to the Mastercard, Visa, Maestro and VPay circuits and it is enabled for contactless payments, just bring the card closer to the appropriate reader at the parking entrance. Furthermore, you can digitize your card on different devices, such as your phone or watch, to carry it with you at all times.
WHAT IS BANCOMAT PAY?
Bancomat Pay is the safe and fast way to pay, send and receive money in real time through your smartphone.
By activating Bancomat Pay, through your bank, you associate your mobile number with your IBAN. In this way you can send money simply by selecting the beneficiary from your phone book or paying for your purchases at participating merchants by accepting the request received via notification, framing the QR Code or approaching your smartphone to the POS.
HOW CAN I ACCESS THE PARKING AREAS WITH BANCOMAT PAY?
After activating Bancomat Pay and downloading the app of your bank: Register your license plate by clicking on the "Activate Bancomat Pay" button.
At the entrance barrier of the car park, the vehicle license plate will be recognized by the cameras and the bar will open automatically. It is not necessary to collect any tickets.
After logging in, you will receive an SMS with the link necessary to pay at the end of the stay. To exit the parking area, simply click on the link in the text message. You will be notified via your banking app to authorize payment. At this point, you will have 15 minutes to leave the parking lot.
Did you accidentally enter the parking lot? You have 15 minutes to go out without charge. Read the Parking Rules at the following link and at the entrance to each parking lot.
WHICH PARKINGS CAN I ANTER BY BANCOMAT PAY?
The BancomatPay service is active in the official P2 and P3 ViaMilano Parking car parks of Orio al Serio airport.
I HAVE DOUBTS, WHO CAN I CONTACT?
For information and assistance contact the following number (+39) 02 232323 from 6:00 am to 11:00 pm or use the twitter channel @MiAirports
from 9:00 am to 5:00 pm.
For any information regarding the electronic ticket generated by the purchase, you can write to the e-mail address firstname.lastname@example.org
AM A PROFESSIONAL WITH VAT ID AND I HAVE NOT RECEIVED THE INVOICE, WHO CAN I CONTACT?
For information and assistance contact the following number (39) 02 232323 from 6:00 am to 11:00 pm or you can write to the e-mail address email@example.com